Manage your plan and subscription

The Subscriptions page shows your current plan, billing interval, renewal or cancellation date, active add-ons, and billing history. Available plans and add-ons depend on your account and country.

Change the subscription configuration

1. In Back Office, go to Settings → Pricing & Subscription.
2. Under Billing period, select Monthly or Yearly.
3. Under Choose your plan, select the available plan you want.
4. Under Add-ons, select the optional features and quantities you need.
5. Review Order summary, including any amount due now and changes for the next billing cycle.
6. Select Confirm changes.
7. In the confirmation dialog, review the charge and timing again, then select Yes, apply changes.

FreshlyCart shows the applicable timing and charge before you confirm. Add-on removals can be scheduled for the end of the billing cycle; follow the dates shown on the page.

Schedule cancellation

Caution

Cancellation is scheduled for the end of the current billing period. Paid features remain active until that date. The current surface does not state data-retention consequences, so this article does not make a data-deletion or retention claim.

1. On the Subscriptions page, find Cancel subscription.
2. Select Cancel at period end.
3. Review the confirmation, then select Yes, cancel subscription.

The current-subscription summary shows the scheduled cancellation date.

Resume before the period ends

1. Return to Subscriptions before the scheduled cancellation date.
2. Under Cancel subscription, select Resume subscription.
3. Select Yes, resume subscription.

Payment-card management is not documented here because the current subscription-management surface does not expose a general saved-payment-method workflow.