Close a cash drawer and review the result

Close a Drawer after counting the cash in the register, then compare actual cash with the expected result.

Before you begin

• Complete every sale held by the current Drawer. FreshlyCart blocks closing while open orders remain.
• Record any Pay-in or Pay-out before counting.
• Count the physical cash in the register. You need access to cash-drawer management.

Caution

Closing ends the current Drawer and stores its closing result. The current POS does not provide a reopen action. Verify the cash count before you confirm; you can start another Drawer afterward.

Close the Drawer

1. Open the POS navigation menu and select Cash Drawer.
2. Select End Drawer.
3. Enter the counted cash amount.
4. Select End Drawer again.
5. In Drawer Close Confirmation, review the prompt and select Confirm.

FreshlyCart closes the Drawer under the signed-in employee, stores the actual cash, and compares it with expected cash. Expected cash includes starting cash, recorded cash sales, refunds that affect the Drawer, and Pay-ins and Pay-outs.

Review the result

• Immediately after closing, review the Drawer summary in POS. It includes starting cash, ending cash, and the displayed variance.
• To review a previous result in POS, open Cash Drawer and select the history icon, then select the Drawer.
• In Back Office, select Cash Drawers. Use the location and date filters, then open a Drawer to review expected and actual cash, the short amount, payments, sales, Pay-ins, and Pay-outs.

Closing a Drawer does not sign the employee out. If the business requires an open Drawer for selling, start another one before the next sale.