Complete and recall orders in FreshlyCart KDS

Use FreshlyCart KDS to track kitchen order status after an order is already visible on the kitchen display. Completing the first line moves the order from New to In Progress; closing the order moves it to Closed.

Mark order lines complete

1. Open New or In Progress.
2. Find the order.
3. Select a product line to mark it Done.
4. Select a completed line again if you need to return it to incomplete.

Close an order

1. Confirm that every product line is complete.
2. Select Bump Order.

Caution

If lines are still incomplete, FreshlyCart KDS warns you before closing the order. Select Cancel to return to the order, or Bump Anyway only when the order should be closed despite the incomplete lines.

Recall a closed order

1. Open Closed.
2. Find the order.
3. Select Recall Order.

The recalled order returns to New or In Progress according to whether any of its lines are marked complete.