Set a low-stock level

Set a low-stock level when you want FreshlyCart to identify products whose total stock has fallen below a chosen threshold. FreshlyCart shows these products in Back Office so you can review what may need replenishment.

One threshold per product

The low-stock level belongs to the product, not to an individual location. For a product available at multiple locations, FreshlyCart compares the threshold with the product’s combined stock quantity across locations.

Enable the low-stock list

1. In FreshlyCart Back Office, go to Settings → General Settings.
2. Turn on Low Stock Notification.
3. Select Save.

Despite the setting name, this enables the in-product low-stock indicators and dashboard list. It does not establish email, push, or other message delivery.

Set the product’s threshold

1. In Back Office, open Management → Inventory → Items for a retail business or Management → Menu → Products for a restaurant business.
2. Select the product.
3. In Inventory, enter the threshold in Low stock quantity.
4. Select Save.

You can also set the threshold while creating a product in FreshlyCart Inventory by entering Inventory Alert Quantity.

Review low-stock products

Open the Back Office dashboard and review Low Stock Products. A product appears when its combined stock quantity is below its threshold. A quantity equal to the threshold is not treated as low stock.

Use the product’s inventory details to review quantities by location before replenishing stock.

The threshold is a review indicator. It does not stop a sale or change whether the product is available in POS. A zero stock quantity does not by itself hide the product.